For the fifth time in as many studies conducted, Edward Jones financial advisors rate the firm "Highest in Employee Advisor Satisfaction among Financial Investment Firms," according to a newly released study by J.D. Power and Associates.
The J.D. Power and Associates 2013 Financial Advisor Satisfaction Study ranked Edward Jones Highest in Employee Advisor Satisfaction among Financial Investment Firms. Eight financial services firms ranked. This is the fifth time J.D. Power has conducted the study since 2007.
Russell Hawkins, Chris Brouwer and Bill Barr are financial advisors in Franklin.
Edward Jones financial advisors gave the highest satisfaction ratings in eight of the nine study factors, which placed the firm 212 points ahead of the industry average.
Financial advisors also scored extremely high for the support they receive from their branch office administrators and the firm's home office associates.
"We believe this recognition reflects our firm's total alignment around serving our clients and supporting our branch teams," Hawkins said. "In our business model, branch teams focus on each client, while in the home office we offer support and expertise on investment guidance."
Edward Jones also ranked highest in the 2007, 2010 and 2012 studies and tied for the highest ranking in 2008. The study was not conducted in 2009 or 2011.
Edward Jones provides financial services for individual investors in the United States and, through its affiliate, in Canada. Every aspect of the firm's business, from the types of investment options offered to the location of branch offices, is designed to cater to individual investors in the communities in which they live and work. The firm's 12,000-plus financial advisors work directly with nearly seven million clients to understand their personal goals — from college savings to retirement — and create long-term investment solutions that emphasize a well-balanced portfolio and a buy-and-hold strategy. Edward Jones embraces the importance of building long-term, face-toface relationships with clients, helping them to understand and make sense of the investment options available today.
In January 2013, for the 14th year, Edward Jones was named one of the best companies to work for by Fortune Magazine in its annual listing. The firm ranked No. 8 overall. These 14 Fortune rankings include 10 top-10 finishes, consecutive No. 1 rankings in 2002 and 2003, and consecutive No. 2 rankings in 2009 and 2010. Fortune and Time Inc. are not affiliated with and do not endorse products or services of Edward Jones.