On Monday, Sept. 28, Macon County 9-1-1 completed successful testing and implementation of Text-to-9-1-1. Verizon, AT&T, and U.S. Cellular are the only cell phone carriers that are capable of sending texts to 9-1- 1 at this time. This includes Straight-talk phones.
Text or SMS messaging uses a separate network for communication than voice calls. In times where the voice network is down, overused, or non-existent, a text message can still possibly get thru to the 9-1-1 dispatch center.
Macon County hopes to help the deaf and hard of hearing residents and visitors of the county as well as anyone that may be on the fringe areas of cell phone coverage where a voice call may not be able to reach the 9-1-1 dispatch center. Text-to-9-1-1 will also help serve those who are in a situation where the circumstances are such that calling 9-1-1 is not an option.