In an effort to better serve customers, the Division of Employment Security (DES) is changing its debit card provider to Bank of America beginning Aug. 1, 2015. Unemployment claimants will continue to choose either direct deposit or debit card to receive their benefits. This change will only affect those claimants who have elected to receive unemployment benefits via debit card.
From June 15 through late July, those eligible to receive unemployment benefits via debit card will receive a transition package from DES. This package will outline what they should do with their old MasterCard debit card in preparation for receiving their new VISA card from Bank of America.